Whilst this year has seen disruption in people's travel and holiday plans, we know that - like us - many of our clients are keen to enjoy a holiday in the mountains this winter, with the reassurance that they are protected.
We have been working closely with the chalets in our portfolio on this basis; working together to offer unprecedented flexible booking terms and Coronavirus protection. Booking conditions vary by property, but many are offering a refund or credit note if travel is not possible due to COVID-19. We will always clearly and precisely explain these to you for any chalet that's of interest.
Take a look at our collection of luxury ski chalets with flexible cancellation for more details about how the properties we offer are adapting to offer the highest standards in booking protection for your peace of mind.
In line with the excellent service levels offered by these luxury chalets, detailed health and social distancing procedures are already in place to ensure guests can experience total peace of mind during their stay.
All of this is to say that we are very much looking forward to this winter season and would be delighted to talk to you in more detail about any of the above. Alternatively take a browse through our portfolio or simply let our experienced team find the perfect chalet that you can book with confidence. Call us on +44 (0) 1202 203650 or drop us an email.
Our team of ski specialists are working remotely, however we can still be reached by phone every weekday between 9am and 6pm GMT, and via email every evening and weekend, so you can be sure you'll receive the same tailored and responsive service we've always been known for. If you'd prefer to leave us a voicemail message over the weekend, we will be picking these up and will come back to you as soon as possible.
For general travel advice, we recommend referring to the Foreign and Commonwealth Office and World Health Organisation. Advice is evolving, so do check regularly for updates. Information is also being provided through the FCO's social media channels; follow facebook.com/FCOtravel and @FCOtravelGovUK
For more specific details about the countries and resorts in our portfolio, their social media channels are often an up-to-date source of information. We are always on hand to help where needed – please contact us for more information.