Your holiday starts long before you stay in the chalet – that's what the Premium service is all about. Prior to your arrival, airport transfers, ski lessons, ski rental and ski passes can be organised with the concierge team. During your stay, the staff will be on hand to share local knowledge and make sure everyone in your group has the perfect trip. As part of the premium service, locally sourced breakfasts will be provided daily with sweet and savoury options available. In addition, daily cleaning and tidying service, a VIP greeting on arrival, a welcome package and full access to the chalet's wellness facilities are included. Your 5* trained, in-resort team is available 24/7, to arrange private transport, book magnificent mountain restaurants, organise activities ranging from ice diving to paragliding, set up a massage with their in-house therapist and so much more. Their aspiration is to help you create magical moments that will last a lifetime.
When staying at Chalet Orlov, you will also have access to the facilities of the adjacent 5* Hotel Koh-I Nor. A harmonious combination of luxury, wellness and excellent services with utmost discretion and attention that are completely tailored to you.
Le Diamant Noir
A gourmet restaurant offering winter cuisine where dishes are created through a mix of exceptional ingredients and a refined selection of mountain herbs and spices. Open for dinner or enjoy the snacking menu all day. Closed on Tuesdays.
Indulge in a heart-warming dish at this international restaurant with a single set menu of five dishes, only open in the evenings.
A traditional Savoyard restaurant specialising in innovative dishes with unusual flavours. Discover an assortment of cheeses from local producers in addition to a delicatessen. Open from 7pm each day except Saturday.
Lounge Bar & Terrace
A cosy and calm atmosphere can be found in the bar during the day, with live music to entertain each night from 6:30pm. Quench your thirst with a delicious cocktail or a drink from the wide selection of spirits, whiskies and liquors. The south-facing panoramic terrace provides tables or deckchairs to enjoy the sun and the views, with the snacking menu to sate your hunger.
Koh-I Nor Spa
An 800m² sanctuary of peace dedicated to relaxation, the Koh-I Nor spa features two swimming pools, a sauna, Hammam, Jacuzzi, wellness showers, salt wall, ice fountain, relaxation and sun lounges and a fitness centre. Get the use of a personal trainer in the fitness room or indulge in a massage or beauty treatment in one of the four treatment rooms. Treatments are brought to you by the Swiss anti-ageing specialist Valmont and the luxury brand ESPA.
Find the latest innovations, all models of ski and a varied selection of fashionable clothing and accessories in the hotel's ski shop. Have your ski equipment fitted by a team of professionals with a ski valet service to deliver it to your chalet.