Services
A stay at this luxury self catered property is one of maximum enjoyment and comfort, allowing you to switch off from the stresses of everyday life. The team is available to take care of everything with the accommodation before, during and after your stay, ensuring one of comfort and ease. In addition to having all the essentials taken care of, from bed linen on arrival, luxury bathroom products, towels, you will find extra little touches designed to bring a smile to your face, such as a special welcome pack and champagne reception and fresh flowers in the property.
At this luxury property, a concierge service is available on an opt-in basis. Should you wish for some form of pre-arrival and in-resort assistance, there are three levels of services available to you:
The Snow Pass covers your ski essentials, including the organisation of ski passes delivered to your accommodation and ski equipment hire for the duration of your holiday.
The Booking Pass includes everything that the Snow Pass does, with further assistance in booking numerous activities. From restaurant reservations on the mountain and in resort, to all important ski lessons for members of your party, and the organisation of grocery and bakery deliveries, the Booking Pass will have you covered. The team will also help with transfers to and from resort, arranging childcare for families with children, and booking of other non-skiing activities.
The most comprehensive option, the Serenity Pass, covers the first two passes alongside any additional chalet services. Catering options such as meal deliveries, private chefs, and butler services, as well as private transport options during your holiday can be arranged with the Serenity Pass.
Please note, additional cleaning services can be added without the need for any of the passes. The concierge passes allow for assistance with these services, but extra charges for these additional services will still apply. You can opt-in to or upgrade the concierge services at any time before or during your holiday, but for the optimum assistance, it is recommended you do so at the time of booking, so your in-resort team can best meet your requirements.
