Chalet Alena

Services

Offered by a passionate and innovative team, this luxury ski chalet in Les Gets provides the perfect base to create magical moments and memories in the Alps, whilst also enjoying precious ski time. Expect a bespoke and hospitable service from their expert team of ski professionals, from the moment you book your ski holiday in the Portes du Soleil, to personalise the holiday of your dreams that best matches your group's requirements. It's all about ease, comfort, and great ski time – the perfect recipe for a dreamlike holiday…

When taken as luxury self-catered ski accommodation, guests will have the flexibility to explore all that the resort has to offer and make the most of the chalet's facilities. Upon arrival, prepare to be greeted by a friendly resort manager, who will ensure you settle straight into your luxury chalet. Expected towel changes, mid-week housekeeping and luxury Bamford toiletries are also included within this package.

Alternatively, treat yourself to a bed and breakfast, with driving, service to elevate each mountain day. As part of this service, guests will benefit from all the self-catered inclusions, plus a few extras to enhance your stay. Most notably, a team of hospitable staff, typically a team size of 2, work in rotation to deliver the discreet core service elements that make all the difference. The staff will lay out a continental breakfast each day to enjoy on a self-service basis, and replenish fresh fruit. There will also be a scheduled shuttle service every day to and from the slopes of the resort (from 08:30am-10:30am and 3:30pm-6pm), with a shuttle service also available to a local restaurant each evening.

Both self-catered and bed and breakfast service levels have the option to add on delivery hampers, to offer home-from-home flexibility with how you wish to enjoy mealtimes on holiday. A range of hampers, drinks packages, and menu plans are available, to cover all catering requirements. Choose between fresh breakfast hampers with tasty pastries and/or supplies for cooked breakfasts too – the perfect addition to your self-catered chalet – or luxury dinner hampers with a simple recipe kit and fresh produce to whip up a dinner in as little as 20 minutes!

The relaxed catered service provides a more complete chalet experience for the modern traveller. Upgrading their bed and breakfast and driving service that one step further, the relaxed catered option has been specifically designed to complement the rental of a luxury ski chalet. A private Chef joins the team of staff to serve cooked and continental breakfast options, daily afternoon teas and the preparation of evening meals (on 5 nights) in a family, self-serve style, paired with the perfect glass of wine. The scheduled shuttle service (from 08:30am-10:30am and 3:30pm-6pm) and mid-week housekeeping are still available as standard, with a shuttle service also available to a local restaurant on the chef's nights off.

Guests who are looking for that extra touch of class, convenience and comfort can opt into the classic catered experience, which is available at an extra cost. With this, a more enhanced catered experience is offered, which includes sumptuous three-course evening meals with canapés, an on-call driver service to assist you throughout the day (8:30am-11pm), a generous selection of house wines, beers and spirits, and a housekeeping service provided daily. With this stay, a larger chalet team (typically 5 staff) will be on hand to support your every need and ensure you receive a memorable stay.

As part of the operator's bespoke service, additional extras are available to tailor-make the holiday you desire! Alongside their trusted partners, the team will be able to arrange things like airport transfers, ski instruction and guides, lift passes, ski equipment and childcare, whatever you need to complete your holiday. There's also the opportunity to arrange Bamford spa massages and beauty treatments, from their in-house team, for that extra touch of luxury. Please note, these services are subject to additional costs, and so it's always best to enquire upon booking.