Services
Founded in 1988, this operator has been providing hassle free holidays for many years, so they know what is important to guests. As the world is becoming increasingly contactless, they have designed a solution to meet everyone's needs, by offering three levels of service, allowing your stay to be tailored to specific requests.
Your premium chalet will be ready on arrival with beds made, dinner ready, fridges stocked, ski equipment booked and lift passes delivered. They will prepare everything behind the scenes but only be a phone call away for anything you need. This modern twist on chalet holidays ensures both safety and comfort for you and your family during your winter getaway.
When taken on a self-catered basis, a mid-stay clean with towel and linen change is included, as well as end of stay cleaning, a welcome basket, and firewood. In addition, the concierge team are able to arrange a pre-arrival shop so that when you arrive in the chalet, you have everything needed for your self-catered stay. You will be able to select dishes prepared by a local Savoyard delicatessen and/or choosing food from a comprehensive shopping list, all at the competitive rates you would find in local supermarkets. Orders are placed three days before arrival and the in-resort team will do the shopping, stock the food and re-stock mid-week if needed.
The contactless catered service offers a more effortless holiday experience, with guests greeted to a Champagne reception upon arrival at your luxury ski chalet. In addition to the self-catered inclusions, guests will receive the luxury of having the supplies you need for each meal, including; breakfast every morning, afternoon snacks, pre-dinner nibbles and dinner for six evenings. Breakfast each morning consists of a selection of hot and cold provisions, stocked prior to your arrival in the chalet. Afternoon snacks and pre-dinner nibbles will also be waiting for you in the chalet, with a selection of complimentary drinks (including wine, beer and port) also available to enjoy before your meals. On five evenings, you will receive prepared meals by the local Savoyard Delicatessen and the remaining night will be a raclette style meal.This means you can skip the hassle of meal planning and ingredient hunting and let the team take care of everything. All orders will be made with Savoyard delicatessens and supermarkets.