Services
As part of this operator's alpine collection of high-end properties in the Alps for a luxury ski holiday, you can expect a stay in a luxury chalet of total flexibility. With a range of service levels to suit your needs, including a number of additional add-ons, you can tailor your holiday how you see fit, giving you the time to make the most of exploring the resort and spending time together in your luxury alpine home for the duration of your stay.
As part of the catered classic service, guests can choose between two food and beverage packages during the pre-arrival stage of their booking. Both packages offer the same high quality of food, using locally sourced, seasonal produce, and a menu tailored to your group's preferences, dietary requirements, and wishes. The main difference between the packages available is in the quantity of food, which is reflected in the cost.
The Adventurer Package is for those who enjoy relaxed evenings without distraction and long days on the mountain. Each morning, a continental breakfast will be laid out for you, providing the necessary fuel needed for a full day on the slopes. In the evenings, a two-course menu is available, with hearty main courses and a choice between starter or dessert.
The Alpinist Package is for those guests who prefer a little more service to their mealtimes, and appreciate a generous evening meal as prepared by your excellent chalet chef. Each morning, a continental breakfast will be served by a host, providing your fuel for a day exploring the mountain. In the evenings, your mealtimes will open with a canapés selection, followed by a delectable three-course meal, where you can take your time over dinner and regale over the day's events.
On all food and drink packages, soft drinks are included as standard. You can then opt to have alcohol for an additional cost, with a selection of wine, beers, and spirits available, with the amount and cost dependent on the number of adult guests in your group.
Available for a self catered luxury ski holiday, you can expect daily housekeeping services to keep the luxury property in spotless condition all week. The property will all be set up ready for the week ahead with the finest linen and towels and luxury bathroom products, and towels will be changed halfway through the week.
In your stay at this Zermatt luxury chalet, a complimentary electro-taxi is provided for pick up on arrival and drop off on departure. During your stay the chalet team will be more than happy to assist with booking electro-taxis to take you around resort and to the various lift stations throughout your stay.
Should you desire, this property is also available on an accommodation only basis. Perfect for groups who want total privacy and freedom on their ski holiday, you will be left to your own devices without the services of staff, although you can still expect your luxury chalet to be well set up ready for your arrival. Please enquire for further information on accommodation only rates.
The concierge service is there to help organise activities, restaurant bookings both on the mountain and in resort, setting you up for the week with all your ski essentials, and generally helping organise your holiday to be as hassle-free and straightforward as possible. Additional services can be added for extra cost, including lunch in the chalet (subject to availability), grocery delivery, spa and massage treatments, and more. The service is not limited to all that has been mentioned, any request you may have, you only have to ask and they'll endeavour to deliver the best service and assistance that they can.
